Yes, they are here — my Moo cards finally arrived in the mail today. I officially ordered them exactly one month ago, so it took a full four weeks to get here. Looking at the packaging, it looks like they went from London, UK to Germany, and then finally over here to Canada.
Considering that they state they all shipping is done with First Class airmail, I’m pretty surprised that it not only takes this long to get here, but also that there isn’t some sort of tracking number. In fact, there are no markings on the packaging at all to indicate when it finally did ship from London, which seems a bit odd to me.
Clearly the shipping route from Moo in London to Vancouver involves a few carrier pigeons, a donkey, and some guy attempting to swim across the atlantic. I haven’t opened them up yet, because really, I wanted them for Northern Voice which was several weeks ago.
Unless I look about 30 pounds lighter in my cards (assuming I have a photo of me on one), I’m not sure I’d order from those guys again. Rebecca had some interesting things to say about her cards as well.
** inside the package is a voucher to receive 10% off my next order. only catch is it expired a week ago
I was sent an email today saying they were shipped. now the countdown begins…..*tic toc*
I think that Moo is going to have a heck of a bad time trying to sell their Moo cards again in Canada (or at least in Vancouver!)
So.. did you have to pay $22 in duty and taxes for your cards? Or was that something entirely different?
I had a good experience with my MOO cards, but that was back in Dec 2006/Jan 2007. It sounds like they have made some poor choices in printing and shipping since then — and given how many complaints I’ve seen just locally, they’d better get their act in gear or they won’t be in business long.
[…] recalled a number of people complaining that the Moo cards they ordered for Northern Voice or SXSW took forever to […]
The first time I ordered last April/May, it took almost three months and multiple emails to get to me. But eventually I shrugged it off thinking it was probably my fault for getting regular mail.
I ordered business cards last Monday and paid $59(!!!!) for 2-3 days delivery. The 3rd day is tomorrow and my order is still stuck in London because they DHL says the paperwork Moo filed was incomplete. I am seething mad because that’s a ridiculous amount of money to be paying for shipping and it’s not getting here tomorrow when I specifically paid for it to be here then. I’m done with that company.