I love stories like this. Starbucks has just been ordered to pay $100 million worth of cash that was taken out of their employees’ tip jars and given to managers and shift supervisors. It always boggles my mind how establishments like that routinely try and screw their employees, many of which are making minimum wage.
My teen years were pretty much filled with an endless string of shitty jobs. First, there was Bonanza, an interesting establishment that tried to cross fast-food with grilled steak, the result of which probably kept the local hospital busy with food poisoning cases. Like Starbucks, we were all instructed to take whatever tips we had and put them in a big glass jar, conveniently located in the manager’s office. Once a year, in December, management would count the money in that jar and give it to us employees. That is, whatever was left after paying for the company Christmas party. Truth is, I don’t think any of us ever saw a dime from that jar, but I remember several employees lost their jobs for not putting their tips in it.
Runner up on the shitty job list was K-Mart, home of the garbage. There are two malls back in my home town, one of which is “cool”, and the other which invokes massive suicidal tendencies the moment you enter. K-Mart, of course, was located in the latter. Looking back, it’s really hard to decide which part of that job I hated the most actually. Was it the eight hour shifts where I got to walk around in a big loop pulling all the stuff on the shelves to the front? Could be. Or was it that week I spent folding those beige granny panties in the bulk bins? No, without a doubt it was that time I was ordered to spend 12 consecutive hours locked inside the Marty The Mascot costume, all the while trying to fend off little kids who wanted nothing more than to beat the living snot out of me. Ahh yes, those were the days.
I almost forgot about my time at McDonald’s — there were definitely some winners there. First there was “Rosie Palms” Steve, that quicky character who lost his job after being caught masturbating in the back freezer. Then there was this Dave guy who, upon being asked to clean up after the guy in the bathroom who let loose on the floor, threw a pizza at the shift manager and said “why don’t you clean that up?” But, despite the craziness of working there, one thing they had going for them was that they always looked after their employees, either by making sure they had enough time off for school work, or giving them a big discount off food during their breaks. So they weren’t all bad.
I’m sure it isn’t just Starbucks employees though — the little guys are undoubtedly getting screwed everywhere. Just this morning a cabbie was telling me how the city of Vancouver is routinely going on TV saying how Vancouver cabbies aren’t doing their jobs, even though whenever they try to pick people up in the downtown core, there’s a city guy waiting nearby to give them a $40 ticket for being illegally parked.
On an $7 fare, he said, a guy just can’t win these days.
Great post. I’m sure many of us have endless stories of shitty low paying jobs. Oh the misery.
My boss stiffs us all the time. It enrages me who pays rent and can’t afford school to have my boss tell me I can’t have a simple raise because “she can’t afford it.” Yet, she can afford $100/haircuts and fancy shoes. There’s more too, of course.
The littleguy shouldn’t take it but he does, unfortunately. Feeling trapped in a crap job is the worst thing anyone can do to themselves, speaking from experience.
One day I’ll look back on it and laugh. Soon enough.
Oh, boy…so true. So true.
My best tip on an 8 hour shift while working at Tim Horton’s was $2.15 (the same case as Starbucks where tips are split up between everyone on shift including management).
My best raise while at Tim Horton’s?
15 cents (and that was the max raise).
But I guess thats better than my fist job: Traveling with a palm reader around BC all summer selling hemp necklaces…I was paid predominantly in cigarettes and got an income tax refund of $3.56 cents (yes…I really did).
Early last year, I went crazy and walked out on my cubicle job where I finally broke the 8 dollar barrier and got paid $10.52/hr to work in outsourced tech support.
My new goal in life is to make 11 dollars an hour at Save on Foods until either tuition drops, or hell freezes over (I guess I had better dress warm).
-gotta love the little guys.
(Go Team!!!!)
:0)
That was a post that definately put a smile on my face and then cringe at the memories of my past shitty jobs.
I remember working at this nasty pizza place, but it was fun when one of the manager’s wasn’t around because I worked with a few friends there. We used to take smoke breaks often and smoke pot in the dough room..hehehe
I do find it so sad that hard working young people too often get shafted- (being under paid or short changed on their tips) or taked advantage of. It is so hard to make a living these days man, every little bit counts.
Bruno must feel conflicting loyalties right now. đ
1. You shut your mouth about ripping off the managers. They don’t get paid tips, so how else are they supposed to get their cut. Selfish man, selfish – you focus on Rosie Palms and management will deal with the big problems like the Christmas Party.
I did two tours at Subway – but it was in Bronte, Oakville.
It was awesome…I ripped off, I mean, took full advantage of initiative and benefits whenever I could.
i only wish MY ‘mcdonald’s’ phase ended IN highschool!
i’m almost 30 for god’s sake!!
i guess if you try to be a musician, not a pro, just a guy who plays;
you have to work crappy jobs cuz you have to quit every other week
when one job won’t give you time off to play a show.
Sometimes I wonder if managers of those places are just trying to make themselves feel better, because really even though they are a manager… they are STILL just working at McDonald’s as a “lifer”. That would make me mad and want to feel powerful in little ways, too.
At the Tim Hortons I worked at it was pretty good… we pooled our tips, but we shared them out at the end of the shift with everyone. Even the bakers, who didn’t actually serve many customers but obviously without them we’d have no product. I worked at several Hortons but one I worked out, we’d get over an hour’s pay worth of tips at the end of the shift. Before I worked there, I didn’t even realize that tipping was something people did. Now I always tip, and I hope it doesn’t all go to some fat ass manager sitting in the back.
I always hated the awful ‘extra’ jobs that weren’t really in your job description… like the bathroom duty when someone has made a mess, etc etc. Like I didn’t sign up for that…
But, we got drinks for free and a good discount on food so that was SOMETHING at least.
Actually I think my biggest complaint though were the customers, and how they treated us. I didn’t appreciate being looked down upon because I happened to work at a shitty service job, as if that somehow made me less of a person. I try to be nice now when I go to these places!
“Actually I think my biggest complaint though were the customers, and how they treated us. I didnât appreciate being looked down upon because I happened to work at a shitty service job, as if that somehow made me less of a person. I try to be nice now when I go to these places!”
I’ve worked at an Esso gas station down the street from my parents hours for 7 years. That little station has put me through high school and 6 years of University. I never had any problems with wages there. When I started, minimum wage in this province was $5.90, and I was an inexperienced kid who walked in off the street at started at $6.50 an hour. That was huge back then. Even today, when wages are up in the air because of an oil boom, my independent station pays around $10.00 to start. The owner says he can’t compete with Tim Horton’s supposed $15 an hour starting wage, but it’s ok because the management bend over backwards to accommodate school schedules and the staff’s family functions and vacation requests. When you only have 12 people working there, scheduling for everyone’s needs can be tricky, but somehow it gets done.
But rowmyboat is right. The problem is definitely the customers. Like I said, I started 7 years ago, and back then I knew that I had to pay my dues and work in the service industry, because I had no experience elsewhere. Now a days, that isn’t the case. I stay at the Esso because they schedule around my last year of classes, and since they’ve been loyal to me, I’ll suck it up and help them out while I’m still in a position to do do. But my patience level for poor customer’s is lessening as the years go by. I’m willing to smile through a lot of shit, but abuse certainly isn’t in the cards. It makes me wonder why anyone thinks they have the right to abuse another human being, just because that person is there to “serve” them? I just read an article called “5 Reasons why the Customer is Always Right is WRONG” and I agreed whole heartedly with everything it said. These days, with everyone walking around like the world owes them something, it makes it hard to be happy in a service industry job. I never hated my job before the last year or so, but there are days now when I dread going to work because of the treatment I know I’m bound to receive from someone. I’ve been told to grow a thicker skin, but after 7 years that isn’t likely to happen, now is it? Customer’s need to understand that the people behind the counter are not stupid. They are people, and they have feelings, and *someone* has to work in that industry. Would the customer rather is was themselves? Or that the industry fold altogether? I think if people would slow down for two seconds and try and imagine how hard it is to stand on your feet for hours and hours with little to no breaks, rushing to get everyone’s order or sale processed, there might be a little more respect. But then, maybe that’s too positive a hope.
That’s fantastic that they’re being forced to pay back the tips the skimmed. I can’t stand when establishments do that. Mind you, when it comes to somewhere like Starbucks I can’t stand them anyway.
I’ve worked at Starbucks for over 6 years now, including four years in California. I’m going to have to defend Starbucks. I’m a shift supervisor now, but was a barista in Califonia so I’m a part of this lawsuit. I have to say this clearly, I’m not a manager. I have no say in hiring or firing, I get about $1.50 an hour more than baristas, and I’m part time. I hold keys, but the majority of the shifts I work, I’m not even in “charge”, as there is a manager and assistant manager in the store. Both of them work 80 hours a week total, so the only time one of the supervisors is potentially in charge is limited.
I’m proud to work for Starbucks, we’ve singlehandedly raised the price of coffee for farmers around the world, we have C.A.F.E. (Coffee and Fairness Equity) practices that ensure the farms we get our coffee from act ethically and financially responsible. I believe capitalism is not a religion, and have been taken care of way better than 99% of the companies that pay their employees in a similar wage bracket.
I can assure you that this case should not have been awarded in favor of the barista, employees I’ve worked with have unanimously agreed that shift supervisors are not managers, and deserve tips too. I’m working as much as I can, putting myself through my last semester of school, and can barely make ends meet. The tip money ensures I can do things like see Matthew tonight in Rochester.
I’m very very disappointed in the judges ruling in this case, as thousands of employees might feel the repercussions in the near future.
The establishment is not responsible here. Starbucks is way beyond innocent in this case, so to those who feel they are cheating the employees, I’m sorry but you have no idea what you are talking about.
-Nicholaus
Syracuse, NY
Ah yes… dealing with the public.
i worked for 25 years mostly in service departments of domestic car dealers. I’ve seen it all. I do believe people are less considerate today than ever before. Today’s consumer thinks they have “rights” that include the right to be as abusive and inconsiderate as necessary to get their way – regardless of how selfish their demands may be. I used to have empathy for people’s car problems, but over time they wore me down.
The good news is now I’m self employed in a business I love – working from home and travelling occasionally. I really do feel for those working in the service industry and I always try to be as friendly and patient as I can in all situations. And I tip well, too – what’s a couple of extra bucks for someone who works so hard? They certainly deserve it.
I worked for Starbucks as well, and I’m all for the shift supervisors getting tips. In fact, I was the partner who counted them. But, management gets salaries for a reason. The others don’t. And it does have little to do with the company of starbucks, and moreso, the people they hire in management positions who work for them to represent their company.
I think the point was that Duane was making was that we don’t get paid enough to work these dead end jobs. Not with the inflation on the Consumer Price Index that were seeing now.
Just a reminder for clarification, Managers and Assistant Managers never got tips. This lawsuit is going to create negative PR for Starbucks and it is sad because I don’t feel they did anything wrong, but the perception already is that they stole from the employees. That’s clearly not the case.
Here’s an example… I’m on my lunch break right now. There are four employees working. Three shift supervisors, and an assistant manager. The three SS are running around, ringing register, making drinks, and the ASM is doing the same tasks, but also counting the deposit and directing us for breaks and such. According to this lawsuit, none of us get any of the money in the tip jars for this shift because we are all managers.
I really wish I could convey the ridiculousness of this to someone who doesn’t work for the company. It seems so clear to me that Shifts are baristas with a little extra responsibility. I find myself really bummed today that so many people will have misperceptions about the company after this.
I too work at a Starbucks, and while I’ll agree that my pay (not an SS, though frankly their pay isn’t much more than what I make) isn’t THAT great, my job is easy, the manager at my store treats us well, and the store is incredibly flexible about hours. The majority of us are either at university or college, so often (particularly for those in health care fields) hours can be a little tight. And yet, so long as we meet a minimum number of hours, we can pretty much pick our own hours.
As for this tip thing, after reading the article it is clearly not about the managers, only the shift supervisors, and it’s absolute bullshit that the shifts wouldn’t get any tips. The way we do it at my store, all the tips are pooled together for the week, and then divided out between all the employees at the end of the week based on what percentage of the coverage hours they worked. Frankly, they don’t end up at all that much. I work about 20 hours a week on average, and I usually make between $15 and $18 in tips for the week. Want to know what I do with it? I buy lunch for myself between classes, or I get a snack at work on my break. Which is pretty much what the shifts do, too, since 5 of 7 of them are students.
Tim Horton’s routinely shits on their employees. From the stories I heard it’s one of the worst possible places to work. Customers are rude (they are in retail everywhere) and employees constantly get more to do, with five cent raises and rules that actually contradict one another. Did you know they are supposed to serve you within 19 seconds of taking your order even though it takes that long just to toast a bagel, not to mention making sandwhiches out of them or putting cream cheese on top.
Moral of the story: Don’t work at Tim Horton’s.
In the book Fast Food Nation it talks about how McDonalds used to set out tip jars by the register and everything collected was counted as part of the daily receipts and sent back to headquarters. No employee ever saw a dime of it. Disgusting. Luckily they were caught and forced to stop the practice.
I should also point out that Starbucks will be appealing the case. But I’ve been through situations that reflect what the law suit was about, and I hate it when people making minimum wage get the shaft.
Good story STOREY……I’ve worked my share of shitty jobs too….
Bonanza…I remember that place. For some strange reason my Grandpa used to like it and insist we all gathered there. Sick sense of humor?
For me, a tip is something I give when I receive good service – when someone smiles and is courteous and polite to me or goes that extra mile. And I want them, personally, to receive this – it’s not about sharing it with anyone as far as I’m concerned. Which is why I don’t believe in divying up the jar at the end of the week – based on hours worked, etc. What if one of those workers who did alot of hours is slacking on their shifts while another, hard working, conscientious employee is busting their tail and giving better service? That’s where the “reward” of a tip should come in as far as I’m concerned. But I know, I’m out of the loop and tips aren’t really about what they should be anymore. Which has changed me view on tipping and why I refuse to put money in a tip jar…I hand it directly to the person I want to have it. Sure, they probably have to put it in there – which defeats the purpose, but at least I know that this person is aware that I appreciated THEIR service. I already pay good money for the items I purchase….anything above and beyond that is up to me. Which is why I also don’t like being told HOW MUCH I should tip – that’s also my decision (which I base on the service I received). I know people will give me the big rundown on what tips are, but I have my own idea about that.
If these jars are used to balance out wages and make things “fair”, then I think they should read DONATIONS instead of tips. And, really, the inner dynamics and problems associated with wage inequality within an establishment are not my concern or my business….who makes what is the responsibility of the company and if supervisors aren’t being paid what they deserve, it’s not up to me, the customer, to make that right. I don’t really need to know…I’m just offering a little “thank you” to someone who did a good job. That’s just how I feel.
Ahh yes. The true nature of capitalism. The rich get richer, and the poor are told where to go, and how to get there.
[quote comment=”46969″]Tim Horton’s routinely shits on their employees. From the stories I heard it’s one of the worst possible places to work. Customers are rude (they are in retail everywhere) and employees constantly get more to do, with five cent raises and rules that actually contradict one another. Did you know they are supposed to serve you within 19 seconds of taking your order even though it takes that long just to toast a bagel, not to mention making sandwhiches out of them or putting cream cheese on top.
Moral of the story: Don’t work at Tim Horton’s.[/quote]
Yes.
I was in Drive Thru at Tim’s. I routinely had change thrown at me, coffee has been spilled on me, food thrown on me, and I had to dole it all out while sometimes only having two people to work a chain of cars to the road. You are exactly right about the drive thru times. The way it works is that they want your monthly window time avg to be no more than 30 seconds per customer, but for some reason we were always in shit unless we made 20. Basically, when a car pulls up to the window there’s a censor that times how long it takes for the customer to receive their food and change and get out. So you can imagine someone’s anxiety when a person goes through and comes to the window and counts out 4 dollars in nickels and dimes because they feel like getting rid of their small change. They taught us tricks. having exact change already in your hand for twoonies or 5 dollar bills is good. Another one is the stall tactic. Ever get told at the intercom that they have to check and see if they have any Long Johns?
[quote comment=”46939″]I always hated the awful ‘extra’ jobs that weren’t really in your job description… like the bathroom duty when someone has made a mess, etc etc. Like I didn’t sign up for that…
But, we got drinks for free and a good discount on food so that was SOMETHING at least.[/quote]
OMG. The awful extra jobs. Picking up cigarette butts in the parking lot, Cleaning out the Janitorial closet, Bathrooms. Holy shit… I worked at the Lickman Tim Horton’s in Chilliwack which is right on the highway and beside four truck stops. Bathroom duty messes are one thing when it’s trucker boys, but imagine what you have to wipe off the floor in the ‘ladies’ room. The owner here owns five stores in this city, and there have been quite a few girls who have actually taken LOAs for stress because he has no qualms about walking in and screaming at employees for the most retarded reasons. People don’t get their raises and reviews on time, and although I was more than willing (and seriously needed) to work a full 40 hours per week my shifts never surpassed 30 hours a week so they could keep me part time. I don’t drink coffee so I had to pay for every drink, crumb, or paper cup I ever took. Tim Horton’s is a not so good place to work. I mean, it depends on owners a lot too, but I will never work there again. EVER.
An afterthought (yes, I have them a lot…I have a hard time shutting this little peabrain down)….
Honestly, I think those jars, particularly in places like Starbucks, are merely a place that people are expected to throw in their loose change from their purchase and don’t represent a proper “tip” at all. If your interaction with me is 8 seconds and you’re a rude clerk who’s chomping your gum and don’t even bother to give me eye contact, let alone a smile, you’re not getting any extra in the kitty.
I feel strongly that those jars are used all wrong if they’re being divied up to offset wages…I know that it’s how things are now, I just don’t agree with it.
Nobody should be screwed out of a well-deserved tip but what about those retail people that don’t even have the right to *have* a tip jar near their register? ….Yes, I’m still scarred by my retail days as well.
Hmm, interesting story.
I, like a couple other commentators, work at starbucks. I’m a full time student, and frankly i’ve been there for almost 2 years and have been treated very well. This lawsuit gives me a bit of a chuckle – in that i have to agree with Nicholaus – the shift supervisors certainly aren’t management. It’s a bit of a strange dynamic to understand without having worked in that situation, but as a barista, I am of the opinion that shift supervisors are 110% entitled to a share of those tips.
We work together, we do the same jobs, they’re just as responsible as everyone else for making sure the customers are satisfied and happy. And ultimately, thats what leads to that extra money in tips! Like the other barista above – i use my tip money for meals between classes, subway fare, etc. It’s nice to get that little extra bit of cash to help out with day to day stuff. The shift supervisors at my store do the same – they’re mostly students who use that extra money to make ends meet.
That being said, Duane, good job sticking up for the little guy. This kind of thing should be talked about more often – its a real problem when you can work 40 hours a week and not be able to make ends meet. A problem that certainly doesn’t get enough attention these days!
I have absolutely no problem with tip sharing. In fact, I spent most of my teens in the back cooking fries or burgers, and had we not shared tips, I wouldn’t have gotten any of that money (even though I worked really hard). I just don’t think a lot of managers are entitled to it, at least many of the managers I’ve worked for.
Yeah, Duane, i’d agree with that.
I’ve worked a couple other retail jobs, and consequently, have worked for a lot of idiots who were my “managers”. And as I said before, kudos for putting up the story, because it draws attention to an issue that should be talked about much more than it is. When minimum wage isn’t even enough to get by when you’re working full time, well that represents a major problem.
I just feel like specifically with the Starbucks case it’s being misrepresented. People have to understand the division between barista/shift supervisor. It’s not a case of manager/employee, they’re just people who have a couple more responsibilities. My store has 3 managers (2 assistants and a store manager). None of those 3 are entitled to tips because they’re on salary.
It’s the hourly wage people (baristas and shift supervisors) that split up the tips. And they’re mostly young people like me (students, etc). So, as I said before it’s a bit of a strange dynamic to understand without having worked in it. But, as an employee entitled to tips, i’m glad they’re shared with my fellow employees (baristas and shifts).
Holy shit do I have a story…
For a year, I worked at this store in my mall that sold framed pictures and small decorative furniture for people’s living rooms and the what not. Why I stuck with it was simple: it was the year I was diagnosed with my bipolar and I was working to pay for medication. I would have asked for assistance from my parents for my meds, but when they cost $120 a month, my morals start to set in – and I have to be extremely desperate and even then, all I will ask for is $2 for a drink. So I put up with the bullshit, the daily panic attacks and five shifts a week while I was at still at school, it until I was forced to quit school, and was ready to get a full time job.
It was fine to start with. It was just me, a hole in the wall store, a five CD stereo and enough free time during the night to do homework.
But that was the only perk the entire time I worked there. Beyond that, the store owner finds every single legal loophole to royally fuck over his employees.
The first question I was asked in my interview that should have tipped me off: “Don’t you think you’re too short to be lifting the pictures to the top of the store?” Meanwhile, the guy (who looked like a cross between Jaba the Hutt and the Penguin) was only maybe three inches tall than me.
Pay was minimum wage and was given to us every three weeks. Some weeks he forgot and we had to wait an extra week. Apparently it’s allowed somewhere in the Employee Standards Act.
He only allowed one person employed for Sunday shifts, which meant a six hour shift without break. The loophole: paid lunches.
There were two robberies. The first happened to me as part of a quick change scam. The guy got away with $100 because I didn’t know better. The scam carried on to five other stores in the mall last night. The other stores took it out of theft insurance. Mine found the loophole to take the missing cash out of my paycheck.
The second robbery occurred on April 24, 2005. I know this because it was the shittiest birthday I had the displeasure of enduring. First off, it snowed. It’s not allowed to snow on my birthday. Second, somebody actually braved the heavy snow and broke into during the night. Gone from the till was everything except the nickels, dimes and pennies. All day I had to deal with the police (“I am going to have to take your information for our records. Can I get your name?…And your birthday?…”), getting the locks fixed and finding cash to keep business going. Anyway, Jaba decided, once again, to find the loophole to avoid theft insurance. He expected the girl who closed the night before to pay up the $250 that was lost. To this day I don’t know if she quit or if she was fired.
As I said, the only reason I stayed was for the medication money…a slight irony in relation to this blog: medication that include a prescription to Ativan. It never worked when I needed to use it the most, so I just gave up with it. I still have two or three pills left from my last prescription.
Anyway, that’s my bitch for the day. Have fun.
[quote comment=”46969″]Tim Horton’s routinely shits on their employees. From the stories I heard it’s one of the worst possible places to work. Customers are rude (they are in retail everywhere) and employees constantly get more to do, with five cent raises and rules that actually contradict one another. Did you know they are supposed to serve you within 19 seconds of taking your order even though it takes that long just to toast a bagel, not to mention making sandwhiches out of them or putting cream cheese on top.
Moral of the story: Don’t work at Tim Horton’s.[/quote]
AGREED!!!!! i’ve worked there for two years and still have yet to feel any goddamn respect from some of my managers for all the shit I do for them. (theres only one manager who treats me fairly.) even after i was diagnosed with R.A., I was still expected work as if i didnt have it. cause god forbid i ask someone else to pick up one of those heavy coffee boxes or to ask them to help with the garbage cause i physically cannot do so…then I’m deemed as ‘bitching’ all of the time.
sorry I kinda steered off course. once you get me talking about tim hortons, i tend to rant :P.
The purpose of crappy jobs is to make you really appreciate it when you finally get a gone one or if that never happens at least you’ll appreciate when you have time off? I’ve worked for Walmart, that was a horrible horrible time. We don’t like to talk about it ;).
I need to stop typing in the dark or start proof reading better…
[quote comment=”47109″]… gone one…[/quote]
lets replace that with GOOD. GOOD one. (Seriously not going for a pun here.)
[quote comment=”47010″]I have absolutely no problem with tip sharing. In fact, I spent most of my teens in the back cooking fries or burgers, and had we not shared tips, I wouldn’t have gotten any of that money (even though I worked really hard).
I just don’t think a lot of managers are entitled to it, at least many of the managers I’ve worked for.[/quote]
Yeah, I worked in a pub in New West , in the kitchen… I always wondered why the tip pool paid the bartenders higher than the kitche… sure the dudes pooring everyone’s drinks but what about the little people who are making less in the kitchen in the back?huh huh huh…… k, i was 18, and making 5, yes you heard me…. 5 dollars and hour.. the tip pool would have been helpful if we got paid equally as the tarbenders, since I owned a pig… er a car with a friggin V8…….
I also work for Starbucks, and was formerly a Shift Supervisor, but stepped down to work another job and get school done faster. It is absolutely true that Shifts are paid hourly, not on salary, and they don’t make that much at all. Starting wage right now for a Barista in British Columbia: $9 an hour. Starting wage for a shift supervisor: $10.50. Honestly, before I stepped down I was making 10 dollars an hour, doing everything the Baristas do, with just a couple extra duties (such as handling cash and deposits). Shifts do not get to discipline employees (sending an employee home is deemed to be an unpaid suspension, and shifts can get fired for that as only the store manager has that ability). Shifts also can be fired for writing a perfomance feedback form. Shifts do not have managers duties, thus are not managers. The courts were wrong, and didn’t even consider what a shift actually does. There is a reason they are called “supervisors” instead of “managers.” We just ensure they building doesn’t burn down, essentially.
This made me laugh aloud! I myself was a Wendy’s girl…